Hi David,
Thank you for taking the time to share your feedback. I’m sorry to hear that parts of your experience didn’t meet your expectations. Our goal is always to provide a great day on the water, and I regret that we fell short for you.
Regarding the tackle, we primarily use conventional setups because they allow us to fish a wide range of depths effectively, especially in the areas we target. Spinning reels simply don’t hold the line capacity needed for those conditions, but I understand your preference and appreciate you mentioning it.
As for captain assignment, our team includes multiple licensed captains who run trips when scheduling or conditions require it. All are trained to uphold the same standards of safety and service.
In terms of the boat equipment, any items removed were non-essential and did not impact the fishing capabilities of the vessel. Still, I understand how this may have left a different impression, and I apologize if it affected your overall experience.
We truly appreciate you choosing to fish with us. If you decide to return, we’d be happy to offer a discount on your next trip in hopes of providing the five-star experience we strive for.
Thank you again for your feedback and for spending the day with us.

Hi David, Thank you for taking the time to share your feedback. I’m sorry to hear that parts of your experience didn’t meet your expectations. Our goal is always to provide a great day on the water, and I regret that we fell short for you. Regarding the tackle, we primarily use conventional setups because they allow us to fish a wide range of depths effectively, especially in the areas we target. Spinning reels simply don’t hold the line capacity needed for those conditions,... Meer

Hi, I’m terribly sorry we couldn’t meet your expectations. Based of what Captain Hector told me was he trolled majority of the trip as that was the best bite this week was for the tunas and the reason for the driving around and not holding the rods. He also informed me that he tried multiple stops looking for snapper and any other bottom fish but fishing was tough that day. All the other charter boats had a rough day as well it was not only us. As for the sound of the boat and the smell; that is what most charter boats sound and smell like. We have a diesel engine which explains the diesel smell as well as the loudness. Once again I sincerely apologize you guys did get the experience you were looking for!

Hi, I’m terribly sorry we couldn’t meet your expectations. Based of what Captain Hector told me was he trolled majority of the trip as that was the best bite this week was for the tunas and the reason for the driving around and not holding the rods. He also informed me that he tried multiple stops looking for snapper and any other bottom fish but fishing was tough that day. All the other charter boats had a rough day as well it was not only us. As for the sound of the boat and the smell; that... Meer

Hi Richard,
We’re sorry to see that your experience didn’t meet a 5-star standard. Even though fishing was tough that day, the captain worked hard and tried everything he could to put you on fish — and we’re glad there were still some caught despite the slow bite.
Since no comments were included with your review, we’d really appreciate the chance to understand what specifically fell short for you. Your feedback is important to us, and it helps us continue improving for all our guests.
If you’re willing, please reach out to me directly so we can learn more and do what we can to make things right. We value your time and hope to have the opportunity to better serve you in the future.

Hi Richard, We’re sorry to see that your experience didn’t meet a 5-star standard. Even though fishing was tough that day, the captain worked hard and tried everything he could to put you on fish — and we’re glad there were still some caught despite the slow bite. Since no comments were included with your review, we’d really appreciate the chance to understand what specifically fell short for you. Your feedback is important to us, and it helps us continue improving for all... Meer