Good customer service. I told him my daughter wasn’t feeling good due to motion sickness. He put us on a barracuda in 15 min and took us to a calm spot off the island muheres.

Although the boat and crew were excellent, the booking agent Miguel in Cancun ruined my birthday fishing trip because he gave the boat, “Big Bite”, the boat that I chartered specifically for my 80th birthday to another customer on June 22nd and tried to put me on a boat named “Heavenly” which was smaller, older, and in poor condition, and then tried to pretend that it was the boat that I chartered. TOTALLY UNACCEPTABLE!!!!!

If this is the way that FishingBooker operates I will never book a trip through FishingBooker again. I paid the 30% deposit without hesitation, yet the agent tried, although unsuccessfully, to convince me that “Heavenly” was the boat that I chartered. The result was that I did not celebrate my birthday on my birthday, but the day after and I had to completely alter all of my plans for my remaining trip. I should at least be refunded any and all commissions paid to either him or FishingBooker.

I may be 80 years old, but I am very cognizant of what I do and have years of boating and fishing experience and am able to recognize one boat from another. I don’t appreciate trying to be duped especially after agreeing to a 30% deposit and payment of $855.00.

I will never regain what I lost because of this incident. His offer of a free two hour tour was only accepted because I didn’t want to totally waste my day or disappoint my guest!

Joseph Stewart

Had a blast with Arturo and Daniel! They were both very knowledgeable about the perfect spots and they truly helped us catch some beautiful fish. When they get just as excited about catching a rare fish as you, you know you have a great team!