Hey Tim. So I’m going to address this in an honest manner here. First of all, you did catch fish. Saying you did not catch one fish is not true. I am glad y’all caught fish! I’m sorry if your experience was not great.

So after rescheduling you, at your request because of your concerns about being sea sick on the day y’all booked, you called me the night before to attempt to cancel the trip. As I explained, our policy is you must cancel before 72 hours before the trip for a refund. When I explained this you threatened me and told me that you would never book with us again and that you were calling your credit card company and claiming fraudulent charges. After hanging up with us you asked me again if you could still fish the next day after being incredibly rude to me. I allowed y’all to fish, and my captain said you were very disrespectful to him the entire time.

He also mentioned that you got angry at one point when you were not hooking fish and threw our expensive equipment on the floor of the boat which is unacceptable. I wish you the best of luck on your next fishing charter experience, but you will not be welcome back on our boat after the way you treated my captain and myself.

Hey Tim. So I’m going to address this in an honest manner here. First of all, you did catch fish. Saying you did not catch one fish is not true. I am glad y’all caught fish! I’m sorry if your experience was not great. So after rescheduling you, at your request because of your concerns about being sea sick on the day y’all booked, you called me the night before to attempt to cancel the trip. As I explained, our policy is you must cancel before 72 hours before the trip for a refund.... Meer

Hey Carl. Very sorry to hear you didn’t have a great experience. After talking with you and my captain, he told me that y’all caught a lot of fish and seemed to have a good time until it rained on y’all on the way in. He said y’all were never unsafe and he apologized for the rain, but as I explained to you we cannot control the weather. I apologize if the weather put a bit of a dampener on the trip. I really wish there was something we could do about the weather.

Hey Carl. Very sorry to hear you didn’t have a great experience. After talking with you and my captain, he told me that y’all caught a lot of fish and seemed to have a good time until it rained on y’all on the way in. He said y’all were never unsafe and he apologized for the rain, but as I explained to you we cannot control the weather. I apologize if the weather put a bit of a dampener on the trip. I really wish there was something we could do about the weather.