Great crew

I would recommend you take the grill on board option. The pico and tacos were amazing.

Booked a trip for 7 of my fishing friends, some pro fishermen and guides. In route to the marina in our pre-arranged large van, we were informed that the boat was moved 30 minutes north vs. the marina as communicated just a few days prior. Which added to the cost of transport $200US for 7 guys for drop off and pick-up! Very unprofessional. Up to this point, we confirmed a week prior, the day before and had communication with what we thought was the captain was actually not the captain.

Based on information provided about the boat it was in bad shape than actual sold on their website and fishbooker, and that we would be venturing off-shore in search of Marlin & Tuna. Instead we SLOW motored from the marina 2hrs out to the standard stopping route for all the tourist fishing charters stage up. Easy trip for Captain & Crew. Not much effort into catching the game fish we booked the charter for, so if you’re into serious off-shore big game fishing book with another company.

The Bonita that we caught in the morning was not on ice, bled out or cared for to eat. We paid for Gourmet Fish lunch, a $250 upcharge and then informed that it was the Bonita that was for lunch at about 3pm on the way back to the marina. We opted not to eat the Bonita, oily and not bled out and on ice the entire day! Since we didn’t have the lunch, we requested the $250 refund and the owner would not full refund and instead kept 50% for the hassle of getting 3 limes and an onion for the bbq!

On all that overselling, to top it off we were sold 24 beers, they turned out to be mini-beers 10oz! What a joke! The owners of the company should be embarrassed…but given the reaction to the request and trying to talk with them at the marina, it was clear they really don’t care.

I have chartered many boats out of Isla Mujeres and this was by far the worst company I have dealt with. I was booked to go on Tuesday 4/8. I received a message on Sunday 4/6 by the company asking if we could move the booking up a day due to possible inclement weather on my booked date. I said sure and showed up at the dock and ready the next day. I sent the charter a message at 8am to say we were at the dock and ready. They responded saying the trip was still for Tuesday. I said yall contacted me to move it up. The lady said ok, we will be there in an hour. At 9am, the boat finally shows up. The dock demanded the dock fee which was higher than what was told originally and they wanted about 100$ more for the trip. Meanwhile, everything is on fishing booker and documented. The manager asked me to screenshot and I had to send it to her. So I did and we settled up for the original price after having to send the proof. We ended up leaving the dock at 9:30 for an 8 hour full day trip. After leaving out, I found out they don’t have ac in the cabin and the diesel fumes are terrible. This was off of the Sexy Fish boat that is supposed to be their top boat. It’s far from it. I will say the crew and captain were great, but they were just workers for the company. On a side note…. They will make you sign a bunch of paperwork before leaving the dock. Come to find out, they had a boat sink a couple of years ago on a trip which probably explains all of the liability paperwork. This company was badly talked about on the dock we went on and spilled everything. I would not use this company. The pictures are far from the quality of boat.  There are much better charters to choose from.