Hey Tony I’m so sorry to hear about your experience with us.  You are completely justified in feeling like that a lot did go wrong that day.  Shawn called me after the trip and apologized repeatedly saying it was just one of those days and he agreed it seemed like everything went wrong in spite of his best efforts. Most likely worst of all, the blown tire pushing the back two hours has to be very frustrating sitting around doing nothing for hours on your day off.  There were snacks on the boat we dropped the ball if the captain forgot to get them out and that is also on us.  It’s unfortunate the reel malfunctioned that doesn’t happen often we use very nice equipment that was a 130 dollar reel most captains use Magda pros made by same company but only 60 bucks.  But even with better equipment failure does happen.  The jamming happens from the technique we use the rubber bands catches in the reel does kinda suck reeling in fish when they jam with this style of fishing just the nature of the beast I guess.  The first mate is listed in the general listing for this charter service but not in the individual trips, we utilize them when we can but they aren’t always available sorry for the confusion.  Overall I’m extremely disappointed you weren’t happy and I will do whatever it takes to make it up to you.  Can we provide half off your next trip which won’t even cover our total cost of the trip but give us a second chance to give you a better experience?  Or can we provide a partial refund?  We pride ourselves in the experience our customers get and don’t take it lightly when you aren’t happy.  Please message or call me and let me know what I can do to make this right.  Sincerely Captain Tyler

Hey Tony I’m so sorry to hear about your experience with us.  You are completely justified in feeling like that a lot did go wrong that day.  Shawn called me after the trip and apologized repeatedly saying it was just one of those days and he agreed it seemed like everything went wrong in spite of his best efforts. Most likely worst of all, the blown tire pushing the back two hours has to be very frustrating sitting around doing nothing for hours on your day off.  There were snacks on the... Meer

What a pleasure it was to have you guys on the boat!  Could tell you guys were experienced fishermen!  Look forward to doing it again!!

What a pleasure it was to have you guys on the boat!  Could tell you guys were experienced fishermen!  Look forward to doing it again!!

You guys were amazing fishermen!  Everyone was putting lots of fish in the boat makes it easy on me!  Really happy with our results considering the reports from other boats.  Hopefully we can go get them toothy critters in the fall if not for sure spring!

You guys were amazing fishermen!  Everyone was putting lots of fish in the boat makes it easy on me!  Really happy with our results considering the reports from other boats.  Hopefully we can go get them toothy critters in the fall if not for sure spring!